Website Management Services
Content and software updates
Your personal web administrator
FOR AS LOW AS $99 PER MONTH
We manage your website with the appropriate technologies and structure to help your business goals. You should concentrate on your company growth while we take care of keeping your website up and running.
Average salary of an inhouse employee
$3,500
/ month
- Annual / sick leave
- Employment benefits
- Software & tools
- Digital assets / stock images
- Probably doing nothing when no instructions are given.
- Typically less than 5 years of experiences
Our most popular web management package
$199
/ month
- No Annual / sick leave (worth $3,500+ a year)
- No employment benefits (worth $500+ a year)
- Software & tools (worth $600+ a year)
- Digital assets (worth $1,000+ a year)
- On demand request (billed hourly)
- More than 10 years of experiences (priceless)
Alerts & notifications
Improved insight into the well-being of your website.
We’ll notify you of any issues as soon as they’re found so that they can be dealt with as soon as possible.
Support to grow your business
Change, repair, and add new pages to your website.
We are here to assist you with updating the website’s content.
On-demand services
We are available whenever and wherever you need us.
We provide on-demand assistance for urgent needs. You may also schedule regular checkups to ensure that your sites are still operating at peak performance.
Website Management
Pricing & Features
Unlike other companies offering the same service, our basic plan is very affordable from $79 SGD per month. You can start with our basic plan and upgrade to our enhanced plan if you need more services. We will not lock you into an annual contract unless you need us to do so. Hover on the feature to know more!
Protect
Includes
-
Bi-weekly plugin, theme & core file updates Our team keeps your website up to date and ensures it is working properly. *A plugin license that has expired is not applicable.
-
24/7 website security Daily scans, real-time firewall protection, and malware/virus cleanup
-
Daily cloud backup We make a daily backup of your entire site to ensure that nothing is lost. Regardless of the changes you make, you will be able to restore the latest version of your website. The data will be stored on our server, so you will not have to worry about using up your storage space.
-
Uptime monitoring Your website will be monitored and managed with the help of a plugin we will install. Our maintenance team will receive a notification if your site goes down. We will immediately get it up and running again.
All-in-One
Includes
-
Everything in Protect plan
-
2 man-hours per month Our website content update service will ensure your website is up-to-date with the latest content. We'll work with you to upload blog posts, products, amend web content, and offer simple graphic design services.
-
Premium plugins ($500+) With our service, you get access to premium plugins and don't need to worry about licenses and renewals.
-
Discounted man-hour rate Enjoy a 30% discount on our man-hour rate if you require additional ad-hoc services!
-
Technical support We are available to assist and advise you regarding your website in any way you need!
Advanced
Includes
-
Everything in All-in-One plan
-
5 man-hours per month Our website content update service will ensure your website is up-to-date with the latest content. We'll work with you to upload blog posts, products, amend web content, and offer simple graphic design services.
-
Emergency support Site offline? Error on pages? Login blocked? Feel free to contact us whenever you need emergency assistance on non-office hour.
-
Web consultation Are you looking for ways to scale your business? We can arrange a one-on-one e-meeting to discuss how you can grow your business!
Protect
Includes
-
Bi-weekly plugin, theme & core file updates Our team keeps your website up to date and ensures it is working properly. *A plugin license that has expired is not applicable.
-
24/7 website security Daily scans, real-time firewall protection, and malware/virus cleanup
-
Daily cloud backup We make a daily backup of your entire site to ensure that nothing is lost. Regardless of the changes you make, you will be able to restore the latest version of your website. The data will be stored on our server, so you will not have to worry about using up your storage space.
-
Uptime monitoring Your website will be monitored and managed with the help of a plugin we will install. Our maintenance team will receive a notification if your site goes down. We will immediately get it up and running again.
All-in-One
Includes
-
Everything in Protect plan
-
2 man-hours per month Our website content update service will ensure your website is up-to-date with the latest content. We'll work with you to upload blog posts, products, amend web content, and offer simple graphic design services.
-
Premium plugins ($500+) With our service, you get access to premium plugins and don't need to worry about licenses and renewals.
-
Discounted man-hour rate Enjoy a 30% discount on our man-hour rate if you require additional ad-hoc services!
-
Technical support We are available to assist and advise you regarding your website in any way you need!
Advanced
Includes
-
Everything in All-in-One plan
-
5 man-hours per month Our website content update service will ensure your website is up-to-date with the latest content. We'll work with you to upload blog posts, products, amend web content, and offer simple graphic design services.
-
Emergency support Site offline? Error on pages? Login blocked? Feel free to contact us whenever you need emergency assistance on non-office hour.
-
Web consultation Are you looking for ways to scale your business? We can arrange a one-on-one e-meeting to discuss how you can grow your business!
Looking for more information about our package? Here is a comparison of the services that are included in each package.
Features
|
Protect
|
All-in-One
|
Advanced
|
---|---|---|---|
Bi-weekly software update; plugin, theme
|
|
|
|
Daily scan for malware and virus
|
|
|
|
Malware and virus removal on detection
|
|
|
|
Daily cloud backup
|
|
|
|
Realtime firewall
|
|
|
|
Uptime monitoring
|
|
|
|
Domain & SSL expiration
|
|
|
|
Website content update:
graphic design, content amendment, upload blog post etc. |
|
Up to 2 hours
|
Up to 5 hours
|
Premium plugin licenses and renewal
|
|
|
|
On-demand staging site testing
|
|
|
|
Discounted man-hour rate
|
|
|
|
Technical support
|
|
|
|
Emergency support
|
|
|
|
Web consultation
|
|
|
|
Alternative solutions for your business
We maintain your website with the appropriate technologies and structure to help your business goals. You should concentrate on your company growth while we take care of keeping your website up and running.
Ultimate Plan
Starting at $3,000 SGD/month
A holistic approach to manage and scale business operations.
Common FAQs
Definitely! The rate for our services is $50 per hour, feel free to share your requirements with us via our contact form.
Our support includes:
- Content edits
- Bug fixes due to our action; software update
- Blog post upload
- Product upload
- Plugin / theme configuration changes
- Simple image / graphic editing
Our support doesn’t include:
- Custom development
- Identifying and editing custom code created by your web developer
- Bug fixing of website due to 3rd party interference
- New plugin integration
- Custom graphic / logo design
- Copywriting services
We also support other content management systems such as Shopify, Wix, Brizy, and Webwave. As each CMS has different challenges and pricing models, please contact us for more information.
First and foremost, we will need to know a little about you, your business, your website URL, and your current concerns (if any) so we can review your website and better advise further. After the web maintenance is assigned to us, we’ll need your written content and the multimedia assets to make the changes.
Once the admin access has been well received, our typical turnaround time for 15 page sites is one to two working days. The timeline includes the review of the structure of the website as well as the testing of its functionality.
We are very flexible. You’ll receive a link to our Google Drive during onboarding. You can:
- upload your files when they’re ready.
- or send to us your instructions via email.
- submit change request directly on your website. Learn more.
Yes, we do provide web hosting services for existing clients. Please contact us at [email protected] for more details.
Yes. We do have a web master package that includes web hosting, and domain management. Please contact us at [email protected] for more details.
Yes, it is also possible to edit the content of your website if you prefer to make minor changes on your own. Be aware that if anything goes wrong, our time effort will be calculated to restore the site.
As a company, we are committed to collaboration based on mutual satisfaction. There are no long-term contracts or setup fees associated with our subscription plans, and you may cancel at any time.
Yes! We offer 2 free months of web maintenance if you sign up and pay annually.
Yes, you may upgrade or downgrade your plan at any time.
Each of our web maintenance plans is designed to cover one WordPress installation. You may sign up for multiple subscription plans if you have more than one website.
Yes, we can’t work without administrator access to your website. However, access to the hosting service is not a requirement since it might contain more than one website or be handled by another service provider.
Sudden downtime may result in the loss of customers. You can have peace of mind knowing that we’re working on it and will let you know once it’s fixed.
The turnaround time depends on the nature of the issue. Our response time to emergency messages during public holidays and weekends is typically 2 hours, except when most people are asleep (12am to 8am).
If you are looking for ways to improve the workflow and performance of your business. Using our web consultation will definitely help, and we can arrange a monthly one-on-one session to discuss your current status.
To increase your sales, we may suggest additional services such as new integrations or digital marketing. Your decision to take up our services is entirely yours. No strings attached.
The Protect plan is a good choice if all you are seeking is peace of mind without the need for frequent changes. The All-in-One plan is recommended if your business is growing and you wish to update your website regularly. If your business requires additional man-hours for managing the website, such as regularly uploading products or posting blogs, then Ultimate is the best plan for you.
Sure! Please contact us via the contact form or email us your requirements at [email protected]. Find out more about our pricing and service offerings here.
Avoid costly and potentially catastrophic downtime.
We’ll take care of your website so you can focus on running your company.