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Instantly report bugs and change requests from your website!

A woman is sitting at a desk with a laptop in front of her, performing web maintenance tasks.

Compiling all the changes the client wants for the website on a PowerPoint was time-consuming. In many cases, our support team must spend some time understanding the request and identifying the pages that need updating. We have therefore released a new tool for our web maintenance plan subscribers free of charge! 

Sending website feedback and change requests has never been easier thanks to our sticky-notes-style integration into your website.

Collaborating with Aimaai is easy. Just point, click, and type on top of your live website. Keep track and get clear, relevant feedback by staying on top of your websites and designs. It’s time to say goodbye to vague requests and long, arduous email chains! Stay organized, save time, and move forward with the project. 

What we've done

We’ve created a centralized feedback platform for all our regular customers to post comments directly on their website. This eliminates confusion, improves workflow, and makes everyone (both our team and clients) happy. Let’s examine each aspect in detail. 

1. Point-and-click to post comments directly on websites

You can comment directly on your live website designs. Just click on “Comment” and then click on the area where we need to make a change. A file can be attached directly to a comment too. 

visual presentation on how to add a comment
Click anywhere to add a comment

2. Be notified via email

Everyone is kept informed of task progress by automatic email notifications. By clicking the “View Comment” button, you will be redirected to the exact page and position of the comment.   

visual presentation on receiving email notification
Email notifications keep everyone in the loop.

3. Visual representation of your screen

Sometimes a bug occurs only on certain web browsers or devices. Every time you create a new comment, our tool detects your web browser, screen resolution, and takes a screenshot of your screen.

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As a result, a great deal of communication can be eliminated. Thus saving everyone a lot of time when identifying the root causes and problems.  

visual presentation of our new technology
Managing issues simply and effectively.

4. Assign and resolve issues

Interface is straightforward and straightforward with professional workflow:  

  • It is possible for the user to change the task status as needed.
  • It is also possible for the user to assign the specific task to others. In cases where it is for internal purposes, they can exclude our support team from the loop. 
visual presentation on how to assign and resolve issue
Managing issues simply and effectively.

5. Quick and easy client access

One of the most common issues is having too many login credentials for different platforms. Our integration works within your website and requires no additional login or registration on your part. You will find a commenting tool on every page of your website once you log in to your CMS dashboard. 

6. Organized threaded communication

One of the most common issues is having too many login credentials for different platforms. Our integration works within your website and requires no additional login or registration on your part. You will find a commenting tool on every page of your website once you log in to your CMS dashboard. 

visual presentation on how to view threaded communication

Conclusion

As part of our research process, I tested a variety of technologies and competitors in the industry before we presented you with this integration. This is a game changer for web projects because it makes collaboration and communication easier. 

Let us know if there are any features you’d like to integrate into your WordPress website. Our team of experts will investigate it and suggest the appropriate tools to grow your company.

See also
How to leave a comment in Figma and track their progress?

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Written by Matt Li Haoming, Managing Director

Meet Matt, your friendly neighborhood digital consultant. He has been elbow-deep in the industry for close to 20 years, developing an enviable knack for helping businesses shine bright in the online world.

Matt is all about giving SMEs a leg up, sharing valuable, practical insights, and collaborating to turn vision into digital victory. His approach is driven by his relentless passion for empowering organizations to bloom in the digital landscape. A seasoned pro with a casual vibe, that’s our Matt!

4 thoughts on “Instantly report bugs and change requests from your website!”

    1. Hi Lamont, thanks for enquiring! Unfortunately, no, this only applies to WordPress. We’ll contact you via Email so that we can better understand your needs for web maintenance.

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We are a friendly web design company in Singapore. We design websites and provide IT solutions and digital marketing services to small and medium-sized businesses. It’s our goal to make everything about the web as simple as possible!

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